10:06am Tuesday 17th April 2012
From this Saturday (21st April), the Rural Payments Agency customer service centre will be available at weekends and some public holidays to help those farmers and food producers who have yet to submit their 2012 Single Payment Scheme (SPS) applications. The lines (0845 603 7777) will be open 09:00 hours to 15:00 hours every Saturday until 12th May 2012. There will also be a service for the same hours on Monday 7th May (Bank Holiday) and Sunday 13th May. Depending on call volumes, the Agency is also preparing for extended service availability for a further four Saturdays between 19th May and 9th June. An announcement on this further extension to the service will be made in due course.
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